AI receptionist for US service businesses
Loop picks up every call, 24/7, in your own greeting and tone. It answers questions, qualifies the caller, books into your calendar, transfers urgent calls to you, and follows up by text when a caller needs a nudge.
Hear it
Eight sample calls, eight different businesses. Pick one and listen from first ring to done: Loop greets, asks the right questions, and finishes with a booking, a fix, or a note to the owner.
Voices are synthetic. The flow is exactly how Loop handles a real call.
How it works
A real caller. A real problem. In under a minute Loop has answered, understood, booked, and told your team what happened.
Every call is picked up on the first ring, day or night, with your greeting, services, and hours already known.
Loop asks the right follow-ups, captures the details, and knows the difference between a routine question and a burst pipe.
It reserves the slot in your calendar, transfers urgent calls to you, or leaves your team a clear next step with the transcript.
The product
Loop is more than a voice. Behind every call is a playbook you control, a calendar it books into, an escalation chain it follows, and a record your team can act on.
In your greeting and your chosen voice. Nine voices to pick from; change the opening line and it is live on the next call.
Answers only from your approved services, prices, hours, service area and policies. If it is not in your playbook, Loop says so and captures the question.
Checks real availability, offers the open slots, confirms the details back, and writes the appointment to Google Calendar.
An ordered contact chain with hours for each person. Loop announces the transfer and never loops a call back to itself.
Outcome, sentiment and a two-sentence summary on every call: booked, callback requested, info only, spam, and more.
Per outcome, choose the channel, how many follow-ups, the first delay and the interval. Loop keeps them inside quiet hours.
The full timeline of each call, plus exactly what Loop looked up and what it was told, so you can audit any answer.
Get a dedicated number or forward your existing line. Use Loop as a safety net, after hours, full front desk, or in a pinch.
Built for the calls your business gets
Teach Loop your services and policies once. It handles the routine, escalates the urgent, and never sends an opportunity to voicemail.
01 / Every call
Loop answers instantly, so every caller gets help while they are still ready to act.
02 / Home services
Loop captures the issue, urgency, and service area, then books the right technician while the caller is still on the line.
CallerOur AC stopped cooling.
LoopIs the system running at all?
CallerNo, and we need help today.
03 / Health & wellness
Loop answers the common questions, matches the right service, and schedules with the right provider without losing the personal touch.
04 / Agencies & hotels
Loop captures campaign briefs, booking needs, and guest details, then routes each opportunity with its context intact.
Loop already answers for these trades. Pick yours:
After the call
Caller details, urgency, transcript, summary, and the next step arrive together, seconds after the call ends.
Transcript
Amelia: Hi, my kitchen sink is leaking.
Loop: I can help. Is the water still running?
Amelia: Yes, a little.
Loop: Let’s get someone out fast. The earliest visit is Thursday at 10 AM. Does that work?
Amelia: That works, thank you.
Summary
Kitchen sink is leaking and water is still running. Caller accepted the earliest available visit. Marked urgent for the on-call plumber.
Outcomes
Loop doesn’t just take messages. Every conversation ends in one of four clear places.
The slot is reserved in your calendar and the caller has a confirmation.
Urgent or high-value calls ring through to you or your on-call team.
A clear task with context lands with the right person on your team.
Hours, pricing, directions, and policy questions answered on the spot.
Setup
Teach Loop your services, policies, tone, and schedule before the first live call. Then test it as often as you like.
Your playbook
Test call
“Thanks for calling Ridgeway Plumbing. How can I help?”
“Do you handle garbage disposals?”
“Yes, we repair and replace garbage disposals.”
“What are your hours?”
“We’re open Monday to Friday, 8 AM to 5 PM.”
No. Loop speaks naturally, uses your greeting and tone, and tells callers up front that it is an AI assistant for your business. Most callers simply get on with what they called for.
You decide what counts as urgent. Loop recognises those calls and transfers them straight to you or your on-call number. If nobody picks up, it captures the details and flags the follow-up as urgent.
No. Loop gets a dedicated number that you can publish on Google, your website, and ads, or you simply forward your existing line to it after hours, when you are busy, or all the time.
Loop books into the calendar or booking link you already use, following your services, durations, and availability. You confirm the setup during onboarding and can change it any time.
It does what an answering service or virtual receptionist does, without a human call center behind it. Loop answers as your business, books real appointments, and transfers urgent calls. You pay for software, not for minutes with an operator reading a script.
Right now they hit voicemail, and most callers hang up and dial a competitor instead. With Loop there is no missed call to recover: every call gets answered, and anyone who hangs up early gets a text back within minutes.
Most businesses go live within a few days. We build your playbook together, you place test calls, and Loop goes on the line when you are happy with it.
From the blog
Short, fact-checked notes on calls, Google's AI, and what a receptionist should do about them. All posts.
Put Loop on the line and give every caller a clear next step. See it answer a call for your business in a 20-minute demo.